A sewer line failure ranges from a root intrusion that responds to clearing, to a collapsed pipe section that requires physical repair or lining. The difference between those two scenarios โ and their costs โ is determined by a CCTV camera scope, not a guess. Masters Plumbing Service's sewer techs in Putney, GA run the camera first, show you exactly what's there, and recommend the repair method that actually resolves the specific failure.
๐ Call +1-855-718-1500 โ We Respond Fast
Sewer line repair is expensive enough that you need to be absolutely certain what you're repairing and why before any ground is disturbed. Our CCTV-first approach protects you from misdiagnosis and unnecessary excavation costs.
We push a CCTV camera through your sewer line before recommending anything. The footage shows blockage type, joint conditions, pipe material, depth, and any structural defects โ precisely located by distance from the cleanout. You see what we see.
Trenchless lining costs significantly less than excavation in most scenarios and preserves landscaping, driveways, and hardscape. Not every sewer failure qualifies for lining โ we tell you honestly when it does and when it doesn't.
Precise camera locating means we dig where the problem is, not speculatively. We document the repair with post-repair camera footage and restore the excavation site to grade.
Sewer line repair in most GA jurisdictions requires a permit and inspection. We pull the permit, coordinate the inspection, and provide you with camera footage, repair documentation, and inspection sign-off as a complete job record.
Sewer line problems fall into distinct categories โ each with its own repair approach. Here's how we handle each one.
Root cutting is a temporary measure if the joints remain open. After cutting, we assess whether pipe lining to seal the entry points is warranted, or whether the joints are tight enough that regular maintenance clearing is the right long-term plan.
CIPP lining works on pipes with cracks, root intrusion at joints, minor deformation, and localized damage โ as long as the host pipe can maintain the liner in position during curing. We assess liner candidacy from camera footage before committing to this method.
When pipe sections have fully collapsed, when the pipe grade has reversed (creating a belly that holds standing sewage), or when root intrusion is too severe for lining to hold, traditional excavation is the correct repair. We locate the defect precisely on camera, mark the excavation footprint, call for utility locates, and dig to the pipe depth.
A standalone camera inspection โ without any clearing or repair โ is useful for pre-purchase due diligence, insurance documentation, or understanding why a drain is performing poorly before committing to a repair approach. We run the camera, record footage with distance markers, and provide a written scope report.
Active sewage backup into a structure is an emergency requiring immediate response. We dispatch on an emergency basis, clear the blockage to restore drain function, contain and document the affected area, and schedule the camera scope to assess underlying cause โ either same-day or at the earliest opportunity.
Homes with known root-prone sewer lines benefit from scheduled root cutting and camera inspection on a 12โ18 month cycle. This prevents the root mass from reaching a blockage point and gives you early warning of any joint deterioration that's progressing toward a structural repair need.
Here's how a Masters Plumbing Service sewer line call plays out โ from your first call to a repaired, flowing sewer.
Tell our dispatcher what you're experiencing โ backed up fixtures, gurgling drains, sewage smell in the yard, slow drainage across multiple fixtures โ so we arrive prepared.
We push the camera from the cleanout and run the full line to the municipal connection or septic tank, recording footage with footage distance markers. Blockage location, pipe material, joint condition, pipe deformation, and grade issues are all documented on the recording.
Based on camera findings, we present the repair options appropriate for what was found โ clearing and maintenance, trenchless lining, spot excavation, or full replacement โ with flat-rate pricing for each. We explain the trade-offs between methods clearly.
Approved repairs proceed. After completion, we run the camera again to document the repaired state. For lining jobs, the post-cure scope confirms liner adhesion and full internal diameter. For excavation repairs, the scope confirms grade and joint quality.

Had a sewer problem that two other companies cleared without scoping. It backed up again within 8 weeks both times. Masters Plumbing Service scoped before doing anything and found a significant pipe belly at 34 feet holding standing water โ that's why clearing kept failing. They excavated precisely, replaced a 4-foot section, confirmed grade on camera after backfill. No recurrence.
Pre-purchase scope done through Masters Plumbing Service. Tech ran the camera, gave clear narration on the footage, and identified that the main cast iron line had interior corrosion narrowing the pipe to about 60% of its original diameter. We used that report to request the sellers replace the line โ and they did.
Tree roots had invaded our sewer line every year for six years. Annual clearing costs were adding up. Masters Plumbing Service scoped, confirmed the root entry points, and lined the 70-foot residential run. No roots at the 18-month re-scope. The liner sealed every joint the roots had been using.

Our sewer technicians are familiar with the pipe ages, materials, and infrastructure conditions common in Putney neighborhoods, which speeds up diagnosis and repair planning.

Our sewer crew is in Putney today. Same-day emergency response available โ call now.
๐ Call +1-855-718-1500 Now